We want your experience at Snow Fairy to be seamless from start to finish. Here are answers to questions we commonly receive from new and returning clients.
While we do accept walk-ins when availability permits, we strongly recommend booking appointments in advance to ensure you receive your preferred time and services. Popular times, especially weekends, often book up days or weeks ahead.
You can book online through our website, call us directly, or stop by the salon. Online booking is available 24/7 and allows you to see real-time availability.
We request at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee, as they prevent other clients from booking that time.
Service times vary depending on the type of manicure. A classic manicure takes approximately 30 minutes, while gel manicures take about 45 minutes. Nail art and specialty services may require additional time.
With proper care, gel manicures typically last 2-3 weeks without chipping. We provide aftercare instructions to help maximize the longevity of your manicure.
Yes! Gift cards are available in any denomination and make wonderful gifts for birthdays, holidays, or any occasion. They can be purchased in person or online.
We maintain the highest standards of cleanliness and sanitation. All metal implements are sterilized using hospital-grade autoclaves. Files and buffers are either disposable or sanitized between uses. Pedicure basins are thoroughly disinfected after each service.
We prioritize non-toxic, professional-grade products. Our polish selections are free from the most common harmful chemicals, and our skincare products are chosen for their safety profiles and effectiveness.
Please inform us of any allergies when booking and again upon arrival. We can often adjust products and techniques to accommodate sensitivities. For severe allergies, please consult with us in advance.
We accept cash, all major credit cards, and digital payment methods. Gratuity can be added to card payments or given in cash directly to your technician.
We welcome children for age-appropriate services like manicures and pedicures. We ask that children be accompanied by an adult and able to sit still during the service.